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Do you want to contact us from your phone? Here is the procedure to follow.On DragonCasino, select the 3 parallel bars at the bottom left of your screen.  To access the contact form, select He...

Do you want to contact us from your computer? Here is the procedure to follow.On DragonCasino, go to the HELP CENTER menu located at the top right of the screen, then select Send us a message ...

We are sorry to hear that you haven’t won yet! Your chances of winning a game depend on what we call volatility. This corresponds to the winning frequency of an online casino game. There are 3...

Of course. Our platform adapts to all your devices, whether it’s your computer, your smartphone or your tablet.

DragonCasino may not be accessible from outside of Belgium, for example when you’re on vacation.However, you can still access your account if:Your player account is authenticated and the natio...

You don’t want to appear in the list of winners for a game? It’s possible! To do this, please contact our customer service.

Sometimes the game you would like to play is not available in the region of the world you are in. If you are in Belgium, but this message appears, please contact our customer service.

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator.It’s really simple on Google Chrome! Here are the steps to follows: In Google ...

To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Google Chrome browser, follow these steps:  Open Chrome Click on the menu button on the t...

To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Firefox browser, follow these steps:  Open Firefox Click on the menu button on the top r...

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator.It’s really simple on Firefox! Here are the steps to follows:  Open Firefox Cl...

To change your personal details, go to your account, click on Settings and then the Personal details tab.You can only change your postal address. If you would like to change other details (ema...