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Our customer service team is available if you haven't found an answer to your question in our Help Center. To contact us, use our contact form: 👉 Contact Customer Service 

If you wish to submit a complaint, you can do so directly by contacting our customer service. They will then take charge of your request and inform you of the next steps to take.

Casino game results are random: a losing streak does not mean that a win is "due" or will happen soon. Each game is independent of the previous ones. RTP and volatility: what’s the difference?...

Of course. Our platform adapts to all your devices, whether it’s your computer, your smartphone or your tablet.

DragonCasino may not be accessible from outside of Belgium, for example when you’re on vacation.However, you can still access your account if:Your player account is authenticated and the natio...

You don’t want to appear in the list of winners for a game? It’s possible! To do this, please contact our customer service.

Sometimes the game you would like to play is not available in the region of the world you are in. If you are in Belgium, but this message appears, please contact our customer service.

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator.It’s really simple on Google Chrome! Here are the steps to follows: In Google ...

To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Google Chrome browser, follow these steps:  Open Chrome Click on the menu button on the t...

To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Firefox browser, follow these steps:  Open Firefox Click on the menu button on the top r...

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator.It’s really simple on Firefox! Here are the steps to follows:  Open Firefox Cl...

To modify your personal information, go to your account, select the "Settings" tab, then "Personal information." You can modify your mailing address from this tab.To modify your email address,...