Responsible Gaming
Responsible Gaming
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I want to take a break or exclude myself for some time. How do I do it?
Do you want to take a step back from games of chance so you don’t lose control?We have various moderation tools to allow you to better manage your gaming behavior. For this, you can activate a...
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I would to like to ban myself from gaming. How do I do it?
Do you feel the need to stop playing permanently? You can ban yourself from gaming by following the instructions available on the Gaming Commission website. A gaming ban is a permanent exclusi...
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What is the default weekly limit?
As of 20 October 2022, Belgian regulations require a default limit of €200 per week. This amount is fixed and applies to the last 7 days, just like a personal weekly limit.Example: At 16:30 on...
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I would like to cancel my self-exclusion. Is it possible?
It depends on the type of exclusion you have set up. Did you set up a 6-month exclusion or a gaming break? You must wait until this period ends before you can log back in. Once the period has ...
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A friend or member of my family is addicted to gaming. How can I help them?
If you think a friend or family member has developed a gaming addiction, the first step is to refer them to specialist help services. Located around Belgium, these centers can provide valuable...
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I am worried about losing too much money when playing. How can I set myself limits?
At DragonCasino, we believe gaming should remain fun and we encourage you to take all necessary measures if you think you have developed a gaming addiction.Therefore, you can set yourself pers...