It depends on the type of exclusion you have set up.
Did you set up a 6-month exclusion or a gaming break?
You must wait until this period ends before you can log back in. Once the period has passed, the exclusion will be automatically lifted and you will have access to your account again.
Did you request a gaming ban through the Gaming Commission?
You have the option to cancel it.
How? By sending a signed registered letter containing a copy of your identity card to the following address:
Gaming Commission
Cantersteen 47,
1000 Brussels
After a waiting period of 3 months from the receipt of your request, you will be able to regain access to our online gaming site.
However, it is important that gaming remains a pleasure and does not become an addiction. If you think you have developed a dependency, there are solutions available. For more information, please visit our Responsible Gaming page.