Account and registration

Account and registration

  • I can’t log into my account. Why?

    If you can no longer log into your account, several reasons are possible: 1. Incorrect passwordIf you have entered a wrong password multiple times, your account may be temporarily locked for s...

  • I'm not able to register at DragonCasino. What should I do?

    If you aren’t able to register, you might already have a DragonCasino account? As a 100% legal website certified by the Belgian Gaming Commission, we place great importance on respecting the l...

  • How can I register at DragonCasino?

    Registering at DragonCasino is easy! Simply click on the “Register” button. Then, fill in your details (first name, last name, email address, etc.), choose a username and password and set your...

  • My account has been suspended. What should I do?

    If your account has been suspended, several reasons may explain it. In some cases, your account may simply be under review by our teams.Here are the most common reasons: Security verificationY...

  • I want to delete my account. How do I do that?

    To request the closure of your account, you can contact us via: the contact form via our email address support@dragoncasino.be.  We invite you to specify the reason for your account closure re...

  • I would like to change the email address linked to my account. How can I do it?

    If you want to change the email address linked to your account, please contact our customer service via the contact form.You will need to provide: - An original photo of the front and back of ...

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