What is a BIC code?
The BIC code is a unique code for each bank that allows it to be recognized worldwide.
Are you unable to enter your BIC code?
It is possible that a technical issue is preventing you from entering it correctly or that it is not being accepted.
In this case, contact our customer service directly by providing the amount you wish to withdraw, as well as your IBAN and the bank linked to your account.
Our teams will then be able to help you make this withdrawal as quickly as possible and will also be able to analyze the issue related to the BIC code.