Casino & Dice Games

  • I was logged out in the middle of a game. Will I get my credits back?

    Remember that your credits are never lost, even in the event of a sudden disconnection. You can always restart your ongoing game without losing information. To recover your game or your credit...

  • What is the difference between the REAL MONEY mode and a PLAY MONEY DEMO?

    When you play in REAL MONEY mode, you play with real money which you have deposited on your account. In this gaming mode you can withdraw your winnings. When you play a PLAY MONEY DEMO, you pl...

  • Do my chances of winning the Platform Jackpots depend on the amounts I bet?

    Not at all. All players who place bets, regardless of the amount, have the same chances of winning. You could place a bet of €0.01 and win the Big Drop Jackpot worth several thousand euros!

  • Can I win multiple Platform Jackpots at the same time?

    You can only win one Platform Jackpot at the same time.However, it is possible to win multiple Jackpots in the same day. You therefore have the opportunity to win the Time Drop, the Must Drop,...

  • What do I need to do to win a Platform Jackpot?

    To win a Platform Jackpot, you just need to play! Indeed, every time you play one of the many games in our catalog, you have a chance to win one of the 3 Jackpots, regardless of your bet.It is...

  • On which games can I win a Platform Jackpot?

    On any game! Indeed, our Platform Jackpots can drop at any time, on any game, and regardless of the bet amount! Good luck!

  • What are the Platform Jackpots?

    Platform Jackpots are progressive jackpots that can drop at any time on all games in our catalog.When you play a game, you automatically have a chance to win one of the Platform Jackpots, rega...

  • What is an active player?

    You’ve certainly noticed it: some features and promotions on our website are available to active players only. But what does it exactly mean?To be considered an active player, you must have wo...

  • What's volatility in a game?

    Unlike RTP, which tells you how much a game can pay you on average, volatility reveals how those winnings are distributed: are they small, regular amounts, or big, rarer wins? Two types of vol...

  • Where can I find the RTP of a game?

    The payout rate of a game is available directly in the game's rules or information.These are usually represented by an "i" (Information), 3 parallel bars, or a "?". Here are some examples: 1. ...

  • What is the RTP?

    The RTP (Return to Player) is a key concept to understand when playing casino games. It indicates the average percentage of bets that will be returned to players over an extended period. In ot...

  • I’ve won to a casino or dice game! When will I receive my winnings?

    The winnings you get during a casino or dice game automatically appear on your account. If that’s not that case, please wait a few minutes. If after 30 minutes, you still haven’t received your...

  • I would like to try a new game. Where can I find the rules?

    To read the rules of a game, start the game and click on the “info” icon, often represented by a question mark (?). Depending on the game, this icon can be found in various places, such as in ...

  • A technical problem made me lose money during a game. What should I do?

    We are sorry there was a technical problem! We do all we can to avoid technical problems happening. Despite this, technical problems can unfortunately sometimes occur and interrupt your game. ...

  • I’m not able to start a game or the game is stuck “loading”. What should I do?

    Als je er niet in slaagt om een spel te starten of als het spel blijft 'loading' blijft aangeven, is de kans groot dat je WiFi-verbinding niet sterk genoeg is. We raden je aan om je met het in...

  • What kind of games can I find on DragonCasino?

    The games, on this Belgian legal online game site, are of the same type as the games allowed in the Belgian gaming (for class II gaming). These games can be divided into 2 categories: • Dice g...

  • What is a Mystery game?

    A Mystery game is a special spin during which your winnings are at the maximum. Depending on the game, you can win one or several Mystery games in a spin or in a bonus game. Once won, you play...

  • What is a Super Game?

    The Super Game is a bonus minigame with a high success rate that allows you to get various prizes, such as:WinningsAnother Super GameA Super Game jackpotYou get Super Games when you win more t...

  • What is a bonus game?

    A bonus game is a special round in a game that allows you to win points, money or Mystery games. To access the bonus game, you must line up 3 bonus symbols.In a dice game, you can only win one...

  • What is a Spin Quest?

    A Spin Quest gives you the opportunity to add fun to your gaming session. It is a game that takes the form of a quest and allows you to win different types of rewards. 

  • What is a HighRoller?

    A HighRoller is a 5-game pack. These 5 games are automatically played at the stake you have chosen. You can choose between Classic or Premium, and depending on your choice, the cost is 20 to 3...

  • What is a jackpot? Does my stake influence the jackpot?

    The jackpot is the biggest winnings you can win during a game. There are 2 types of jackpots: The progressive jackpot: it is linked to several games and changes depending on the number of spin...