If you are trying to make a deposit but your transaction is declined or you encounter a problem with the payment page, there may be several reasons:
• Your balance is insufficient: check your account balance and try again
• You made an error in your details (card number, expiration date, etc.): check your information and try again
• You have reached your deposit limit: try again later when your limit allows it
• A technical issue occurred at the bank: try again later and contact your bank in the meantime
If despite this the problem persists, please contact our customer service.